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In FocusAd spend and the 2010 FIFA World Cup: should we be optimistic or pessimistic?

Published: 4 June 2010

The Advertising Media Association of South Africa (AMASA) held its June forum at the JSE on Wednesday, 2 June. This month, Chris Botha, The MediaShop Sandton’s Joint Managing Director, explored the effect of the 2010 FIFA World Cup on the South African media landscape. Kerryn Le Cordeur attended and provides feedback.


Ad spend and the 2010 FIFA World Cup: should we be optimistic or pessimistic?
By Kerryn Le Cordeur

The Advertising Media Association of South Africa (AMASA) held its June forum at the JSE on Wednesday, 2 June. This month, Chris Botha, The MediaShop Sandton’s Joint Managing Director, explored the effect of the 2010 FIFA World Cup on the South African media landscape.

Botha contrasted the blinding optimism felt with regards to the World Cup and 2010 by some, with the blinding pessimism felt by others. Those who are optimistic see it as an opportunity to make money; a new dawn for South African politics; and the opportunity for ‘green shoots’ that will ultimately turn into a ‘green forest’ – that is, the opportunities will turn into tangible and long-lasting benefits. On the other hand, pessimism stems from the repercussions of ‘recession doom and gloom’ and the feeling that the World Cup won’t make a difference to the financial or political instability in our country; and added to this, the perhaps more realistic notion that the green shoots that exist as a result of the imminent tournament are just that – shoots – and won’t necessarily translate into anything tangible or sustainable in the long run.

He went on to explain that while research shows that ad spend certainly increases in countries hosting prominent sporting events, this growth has decreased over time, so that tournaments held now result in a much smaller amount of growth than those held a few years ago. This is because of a global clamp down on guerrilla marketing; the increased cost of sponsorship; and the increased realisation that sponsorship alone isn’t good enough, it needs to be amplified – and this costs even more.

In terms of ad spend in South Africa, Botha said that while it appears to have increased since 2007, if you remove self-promotion, and take into account the 5% media inflation and the under-reporting of AdEx, along with increased discounts, there has been an estimated 15% drop in ad spend across the industry. Be that as it may, he noted that there has been a 13% increase in 2010 thus far, although he cautioned against over optimism, and added that the MediaShop predicts a seven to 10% increase in ad spend over the course of the year; we should also guard against what might happen in 2011 and even late 2010, when the hype of the World Cup is over.

Botha moved on to explore what marketers and advertisers will be doing in 2010, saying that there are three possible approaches: the ‘run and hide’ approach; the ‘business as usual’ approach; and the ‘mimic’ approach. He explained that ‘run and hide’ involves keeping a low profile before and during the World Cup, while your competitors are going all out to advertise, only to launch a campaign once the tournament is over. While this approach has certain benefits for the smaller competitors, Botha warned that if everyone was to adopt it, it would have a significant effect on ad spend. ‘Business as usual’ is the approach he feels most advertisers will choose, in that only a few brands have anything to gain from the World Cup, and life goes on for everyone else - including consumers - so, while money will certainly be made as a direct result of the tournament, it will continue coming in from other avenues, too. Lastly, the ‘mimic’ approach can be effective if it is applied properly, as it involves brands matching their competitors rand-for-rand in terms of ad spend during the tournament, which can create confusion as to who the actual sponsor of the event is. However, Botha feels that such an approach won’t be effective so far down the road when, for example, MTN is already synonymous with the World Cup – Vodacom or Cell C would have a tough job coming in and trying to fool consumers into thinking they might be the sponsor.

Looking at TV specifically, Botha commented that just because a broadcaster such as e.tv is not broadcasting the World Cup, this isn’t the end of the world for the channel. He explained that while most people believe that broadcasting the World Cup games is a good thing, it is interesting to note that the SABC’s ratings for the 2006 FIFA World Cup final were 17.4 ARs with a share of 50%, while the very next night, Generations got 23.5 ARs with a 30% share. Generations is the SABC’s biggest revenue generator, and already the effects of moving it to accommodate the soccer was felt during the 2009 FIFA Confederations Cup, when the local soap experienced a drop of three ratings. Botha commented that the 2010 FIFA World Cup is a much bigger tournament, taking place over a longer period of time, with matches taking place every day rather than every second day as was the case during the Confederations Cup, so ratings for Generations and the channel will be sure to drop as it is moved to another time slot and non-soccer viewers move to another channel, such as e.tv or M-Net. However, he did concede that while the SABC will experience a loss in this regard, it will most likely make this up elsewhere, through viewers who do enjoy the soccer, as well as through sponsorships. At the same time, the channels that do not broadcast the World Cup have an excellent opportunity in terms of the deals they can make and programming they select, and should take full advantage of this.

Moving on to other media, Botha began by looking at out-of-home media, saying that there are many additional signage opportunities available along motorways - this is a good way to reach tourists. However, in a fairly saturated market, it is important that your message be presented in an eye-catching way and repeated often. He also wonders if the market is growing too fast, and what will happen after the World Cup is over – the feeling being that there may be more supply than demand.

Print is in a precarious position as a result of soaring costs; decreasing circulation (resulting in declining revenue); and the increasing proliferation of publications, although the number of readers hasn’t increased to match the supply. As a result, Botha’s prediction is that 2010 will be a tough year for the print industry, especially for magazines, although those that cater to niche markets will be better off.

In a similar vein, radio has become more and more expensive as an advertising medium, with higher inflation than any other medium. The number of radio stations has also increased dramatically over the years, and it is now necessary for advertisers to make use of 23 stations in order to comprehensively cover LSMs six to 10 – resulting in significant cost. As a result of this, radio is being pitted head-to-head with TV, as opposed to acting as a support medium, and the creative therefore needs to be that much better in order to have the desired outcome so that TV is not constantly the preferred medium, with radio seen as its ‘ugly sister’.

Botha said that online ad spend is still measured poorly, although it is definitely increasing rapidly. However, in South Africa, only 2.89% of total ad spend goes toward online advertising because, Botha feels, the current form of online advertising is not efficacious, which is seen simply by looking at click-through rates of only 0.12% - and continuing to drop as consumers become more ‘online savvy’. He predicts that online advertising in its current form will disappear in the next 10 years, to hopefully be overtaken by usable branded online content and mobile advertising – but only if this is done in the right way.

Botha ended off by presenting his ‘wish list’ for 2010. This includes ‘ideas that break through the clutter’, so that your ad becomes the 0.1% that consumers remember and act on (In South Africa we are exposed to 3 000 ads a day, but in general would only be able to recall about three, which equates to 0.1%). He also hopes to see great branded content, and an understanding of the importance to create content that encourages interaction and rewards consumers for this; and lastly, a mobile campaign that works, as we have a very high level of mobile penetration in South Africa and this opens up opportunities to speak to different market segments on a different platform.

In closing, Botha stated that 2010 will be a growth year in the South African advertising industry, although we shouldn’t be overly optimistic, and the path to success will require much consideration; innovation; and planning.

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Standard Bank is popping-up an effective campaign

When designing an advertising campaign, how effective is it to use more than one platform in which to run your campaign? Standard Banks’s new MyCard campaign is one such example that uses the mediums of television; print; ad online. Totally Mad’s Lindsey Kin investigates.


Standard Bank is popping-up an effective campaign
By Lindsey Kin

Before deciding on a medium, it important to understand your consumer. One needs to know what they read; watch; and listen to, as well as where there interest lie, before choosing a particular advertising platform in which to place a campaign to reach that specific target audience. With Standard Bank’s MyCard, the group launched a first-of-its kind credit card for women in South Africa, reinforcing the status of South African women who make the majority of buying decisions and have better financial records than men.

On top of TV, Standard Bank made use of Destiny magazine to market this new banking concept. The brand personality of this publication is about the professional woman who sees herself as being quite different from her mother and more traditional female peers, in that she is more rebellious; independent (emotionally and financially); more educated; and more outspoken. This is the reason why Destiny was selected for Standard Bank’s MyCard, in that the magazine’s target market and the MyCard target market is a match – thus connecting with its specific target market.

“Determined to assist our clients in making the right connections, Standard Bank will ensure that they move forward, by changing opportunities into realities. Standard Bank will encourage you to move forward by ‘connecting the right ideas; at the right time; at the right place; in the right way, in order to unlock something better and create opportunities that will move you forward,” says Nikki Twomey, Standard Bank Group Brand Director.

The MyCard campaign has also used the online realm to connect with its female consumer. For example, the ‘Let’s celebrate you for being you’ competition allows female MyCard holders an opportunity to share their MyCard experiences with an online community.

Standard Bank’s new campaign is impressive – and if you too have seen their pop-up print add in Destiny magazine, you will know exactly what I am talking about. I also feel that the campaign has been a success thus far, because it truly connects with the modern female consumer who is financially independent, through many media avenues, with its underlying message communicated on a personal level.

What are your thoughts on this campaign? Post your comments on our blog.

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A fresh perspective on Black Diamonds

On Wednesday, 18 August, TNS Research Surveys hosted a breakfast presentation exploring new insights on ‘a spectrum of jewels growing in value’ – the Black Diamond market segment. Kerryn Le Cordeur reports back.


A fresh perspective on Black Diamonds
By Kerryn le Cordeur

On Wednesday, 18 August, TNS Research Surveys hosted a breakfast presentation exploring new insights on ‘a spectrum of jewels growing in value’ – the Black Diamond market segment.

TNS Research Surveys Director, Neil Higgs, introduced the topic by explaining that while the popular press has a restricted; superficial view of Black Diamonds, the reality is that they are, in fact, middle class individuals falling into LSM seven and higher, who are well-educated; have good jobs; own homes and cars; and have aspirations for and are confident about their future.

He showed that Black Diamonds fall into one of four key segments, namely ‘Mzansi Youth’, who still live at home and have heard about ‘the struggle’, athough it is a distant concept; ‘Start Me Ups’, who are single and ambitious; ‘Young Family’, the members of which are beginning to establish families with their partners and move up the socio-economic ladder; and ‘Established’, who were part of ‘the struggle’, but who are now living comfortably as part of the middle class. He added that there is a shift taking place from a township mindset, where status quo was important and change was difficult, to a more future-focused mindset, with individuals having a more positive, risk-taking attitude, and living a more suburban lifestyle.

Higgs concluded that Black Diamonds make up 12% of the black adult population and spend an average of R237-billion each year, making this market segment a significant one for marketers to consider.

Kamohelo Mokoena of TNS Research Surveys presented some of the results from the Roots 2010 survey, and asked whether Black Diamonds differ from the rest of the middle class.

In terms of lifestyle, she said that the middle class, regardless of race, participates in similar activities. While half of the middle class doesn’t read magazines at all, Drum and Move! are the preferred publications among Black Diamonds, while the rest prefer You and Huisgenoot. Home is a symbol of the middle class, and a high level of ownership, or renting to own, is seen among this segment. Interestingly, Mokoena noted that the highest level of ownership is seen in Soweto, thanks to the tradition of homes being passed down from generation to generation.

When it comes to transport, Mokoena said that almost half of the Black Diamond population use public transport, and if they do travel by car, they are likely to own one per family, while other middle class families are more likely to own two cars. However, she pointed out that the choice of cars remains the same across the board, with Toyota; VW; BMW; Ford; and Mercedes-Benz ranking highest.

Looking at banking and finance, 70% of Black Diamonds have savings accounts, while other middle class populations are more likely to choose other types of accounts. Mokoena noted that over half of the total middle class population doesn’t have insurance, while those who do choose Old Mutual; Absa; Sanlam; First National Bank; and Standard Bank as their top insurers. She went on to mention that Black Diamonds’ primary financial obligations include school fees and burial societies, while the rest of the middle class cite their financial obligations as including life insurance; medical aid; and car insurance.

Mokoena then moved on to look at technology trends, beginning with a look at cell phone penetration, which she said is very high across the middle class population. The Black Diamond cellular service provider of choice is MTN, while for the rest of the middle class, Vodacom is the primary choice. Most users in this segment prefer prepaid packages.

Most middle class individuals access the internet primarily from work, and Black Diamonds are less likely to have access at home – although the ‘Mzansi Youth’ tend to make use of their cell phones to go online wherever they are. Google and Yahoo! are the search engines of choice among the middle class, and Mokoena explained that individuals in this segment use the internet primarily as a source of information, followed by for ‘personal admin’; social networking; entertainment; and shopping.

Lastly, looking at shopping behaviour, Mokoena said that middle class individuals, and especially Black Diamonds, are astute shoppers. When it comes to grocery shopping, the top three store choices are Shopright; Checkers; and Pick n Pay, and most prefer bulk shopping once or twice a month. For clothing and shoes, Edgars is the firm favourite, and other top choices include Jet; Truworths; Woolworths; Mr Price; and Ackermans, and Mokoena noted that Black Diamonds tend to buy more often.

She ended off by saying that there are more similarities than differences between Black Diamonds and the rest of the middle class, but marketers still need to speak to Black Diamonds differently because they are a relatively small group of consumers with massive spending power and their own individual needs and drivers.

Next, Professor Kopano Ratele, a psychologist with expertise on issues of traditions; race; gender; well-being; happiness; culture masculinities; and sexuality, spoke about the mindset of Black Diamonds in terms of identity; renegotiation of culture; and recognition.

He explained that Black Diamonds have been on quite a journey, from the village; past the township; via the suburb; to the global village, and this has shaped the history of black upward mobility aspirations. He said that there is a need to distinguish oneself and one’s worth from the masses, and that branded items (the manifestation of money and status) help to establish identity – which sometimes even trumps basic needs. Black Diamonds are still on a journey of self-discovery, according to Ratele, and, as such, are class-conscious as they try to align their cultural and political roots with their new identities.

How Black Diamonds relate to where they come from shapes how they view their status, and Ratele also explained that they feel the need to be recognised as a result of the oppression and inferiority they felt in the past. He said this need for recognition is the reason they choose certain brands – in order to be ‘hypervisible’ and not ignored.

Ratele ended off the session by saying that the Black Diamond market is an evolving and complex one, and one worth marketing to in a way that captures the individuals’ hearts and minds. He said that the six most important points to remember when considering this market are: ‘understand me’; ‘represent me’; ‘enable me’; ‘entertain me’; ‘ignite me’; and ‘reach me’.

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