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That smells like good branding to me


by Leigh Andrews on 22 July 2010


As early as 2006, Alicia Clegg of Brandchannel mentioned that ‘senses cue brand recognition’. While this is seen as obvious in the marketing industry, it hasn’t often extended beyond the senses of sight and sound in the past. This has changed with a plethora of new marketing methods that take into account that most people are tactile and easily affected by smell – some even experience synaesthesia, which is a condition where the senses ‘mingle in the mind’, leading certain people to ‘taste colours’ and ‘smell words’. Very interesting, but a topic for another blogpost.
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Back to the topic at hand – Clegg quotes Giles Hedger as stating that while sensory pleasure used to be considered a luxury, today, there’s “much more of a willingness to acknowledge that 'this stuff' (sensory stimulation) can really make a difference to our well being.” Are you wondering what I’m talking about, and whether you would even notice sensory marketing if it got up and bopped you on the nose? It's a relatively new concept, but I would definitely classify ‘in-store sampling’ as sensory marketing - having a taste of a new custard flavour at the point of sale is surely more likely to invoke sales than simply putting out new packaging (but that depends on the promoter’s skills and enthusiasm, I suppose).

A few of my favourite examples of sensory marketing include the sense of smell – anyone with a sweet tooth veers towards a fudge stand once the smell hits them. The UK parking provider, NCP’s ‘Stairwell Smells’ trial programme, which I blogged about last year, is a prime example of sensory marketing in action.

Martin Lindstrom writes on Brandingstrategyinsider that an ad that works is rare, and that brand-builders need something new to grab their potential audience’s attention – and sensory marketing is definitely the way of the future as it engages one’s audience in more ways than ever before.

What are your thoughts? Do you agree that sensory branding is the way of the future for marketing? Please leave your comments below.




Comments:

com  Mike Eaton said on 23 July 2010:
Years ago, the Wooden Shoe steakhouse in Sea Point had their grill in the window, and its exhaust at nose height, where the wind from the mountain carried that delicious smell down to Main street. Awareness dominated the area, and it certainly worked for me.
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