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The importance of brand personality


by Leigh Andrews on 23 June 2010


Whatever the reason, lots of companies decide to refresh/ revive/ their branding – whether just updating their logo or going the whole hog and updating the company’s corporate identity, too.
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From lots of online research and conversations with those ‘in-the-know’, I’ve come to the conclusion that rebranding is not necessarily a bad thing - some think it confuses the audience, implying that the brand no longer stands for what it promised in the past. It seems that the main factor behind a successful rebrand lies in going beyond just consistency of the repeated messaging, which can become boring and lie on the periphery of your audience’s attention; to continuity of brand personality. This is why Nando’s and Kulula’s varied multimedia advertising messages are so well received – while the audience isn’t quite sure what the message will be, they know that from previous examples of both brands’ personality that any new messaging will offer something satirical, with a cheeky local flavour.

What are your thoughts on brand personality? Any tips on strengthening a brand’s personality and its interaction with consumers? Please share them below.




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