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Opting in to receive those marketing messages


by Leigh Andrews on 17 March 2010

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Email and mobile marketing has been bruised by poor opinion, as people see it as a ‘spamming’ service – especially with the spate of ‘Viagra promotional’ messages doing the rounds. Marketing is meant to be conducted with a specific purpose in mind, and targeted at a focused group of people who have an interest in the particular product or service. The opt-in process is an integral part in this, particularly with the upsurge in mobile and email marketing.

Wikipedia defines opt-in as a way for people to give permission to marketers to send them certain messages which are sent in bulk. While confirmed opt-in (where the subscriber asks to be added to the list) is preferred, certain marketers still use 'unconfirmed opt-in', where mailing lists from previous campaigns are used.

The Consumer Protection Act (CPA), which will be passed in October, gives consumers the right to refuse or block marketing attempts, and those who don’t want to be contacted by telemarketers can add their details to an ‘opt-out’ registry. Good news for those who have been spammed in the past. What are your thoughts about mobile marketing – would a clearer ‘opt-in’ process make you more likely to respond to these marketing messages? Leave your comments below, and have a laugh at the Voiceofreason blogpost, which pokes fun at spam messages.




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